Take the Order
Create orders, accept payments, scan products, apply rewards, sell gift cards, and quickly reach frequently used items from customizable Favorites tabs.
PILGRIM POS
One system for every restaurant order.
Accept payments, create orders, create tickets, route kitchen orders, manage pickup workflows, update online availability, run rewards and gift cards, and keep your team connected through one system built around your workflow.
How It Works
From the counter to the customer.
PILGRIM POS keeps each part of the order moving through one connected workflow.
Route the Work
Automatically send each order to the correct kitchen, ticket, drivethru, pickup, or specialty screen based on how your restaurant operates.
Complete the Handoff
Track active and previous orders, receive customer-arrival notifications, and give staff the information they need to complete each pickup or drivethru order.
Flexible Setup
Configured around your restaurant.
Your restaurant should not have to reorganize itself around a generic POS system. PILGRIM POS can be configured for dine-in, pickup, drivethru, catering, special-item orders, retail sales, or a combination of different workflows.
- Which order types appear on each screen
- Where individual tickets are routed
- Which items appear on each menu
- Categories, modifiers, and special item options
- Item availability by ordering method
- Favorites tabs for faster daily use
- Custom fulfillment and handoff workflows
Whether you need a dedicated drivethru display, a separate screen for specialty items, or different menus for catering and pickup, we work with you to create the right setup.
Daily Operations
Everything your staff needs each day.
Built for the counter, kitchen, pickup lane, and sales floor.
POS Machines
Accept payments, create orders, modify items, apply customer benefits, and send tickets from dedicated point-of-sale stations.
Kitchen & Ticket Screens
Display the orders each station needs to see. Screens can be configured for kitchens, drivethru service, pickup orders, specialty products, or other custom workflows.
Customer Arrival Notifications
Notify staff when a customer arrives for a drivethru, curbside, pickup, or other handoff order.
Live Online Availability
Update online item availability directly from the POS without editing the website or contacting support.
Order History
Review previous orders and transaction activity through the built-in order history system.
Favorites & Fast Item Entry
Create customizable Favorites tabs for frequently sold products and faster day-to-day order entry.
Live Updates
Out of an item? Update it once.
Mark an item out of stock directly from the POS computer, and your online ordering website immediately reflects the change.
Customers see accurate availability before placing their orders, while your staff avoids accepting orders for products that are no longer available.
1Item Marked Out of Stock
2Online Menu Updated
3Customers See Current Availability
Complete Menu and Item Control
Create and organize the products your business sells through the dedicated PILGRIM POS administration website.
Create items, pricing, categories, modifiers, and custom options. Choose where each item is available, including dine-in, pickup, drivethru, catering, retail, or other custom order types.
Organize products into clear categories and create different catalogs for different parts of your operation. Scan products directly into an order or scan a new barcode to create and save a new item in your product database.
Customer Rewards Are Built In
A complete customer rewards system is included with PILGRIM POS and can be configured through your administration website.
Choose how customers earn and redeem rewards, or opt out if a rewards program is not right for your business.
Gift Cards & Promotions
Create and sell custom gift cards through your own system.
PILGRIM POS can also support custom promotional programs, special offers, store credits, or other ideas designed around your business. We work with you to turn the program you envision into a practical workflow.
Team Management
Connected team management.
PILGRIM POS integrates with SHIFT INTO WORK for seamless employee clock-in, clock-out, and team-management workflows.
Keep sales operations and employee activity connected without forcing staff to move between unrelated systems.
Learn more about Shift Into WorkDesigned With Your Business
PILGRIM POS is not handed to you as one-size-fits-all software.
We learn how your restaurant accepts orders, prepares products, organizes its team, and serves its customers. We then configure the POS machines, ticket routing, displays, menus, and supporting systems around that operation.
Let's plan your PILGRIM POS system.
Tell us how your restaurant currently works, what slows your team down, and what you would like your system to do.
Start Planning Your System